Modifying Email Messages for Event Notification

Optionally, you can modify the contents of the standard emails that GXS sends for all events. The email formats for document/archive and FA events are different (see “Sample Emails” on page 119).

To modify the default email messages

Note: Event notifications can be defined at the customer level and applied to all PSNs.

1	Click the Administration tab > Event Notification > Configure Event Notifications > Add Document/Archive Configuration or Add TLM/FA Notification.

2	Select the notification > click Edit.

3	Scroll to email Formatting at the bottom of the page.

4	Select the appropriate option and type custom information for the message’s subject, instruction/solution, and signature lines (see “Email Formatting” on page 129). If no information is provided, the default GXS email messages are sent to you and/or your trading partners.

5	For FA notifications, indicate if all information about a document is to display in the email, or if only limited information is to display.

Note: The table shows all information that can be displayed in emails for FA-related events. If the Use Limited Document Information option is selected, the information in the second column does not display.

All Document Information
Originating account	Interchange control number
FA monitor name	Document ID
Originating application assigned number	EDI trading ID
Sender	Originating control number
Receiver	Monitor ID
	Return document type
Name of receiver’s account
Reconciliation timeout

6	For FA notifications, select the email option that describes how you want Inovisworks to send email notifications when errors occur.

7	Click Update Notification.

Note: The contents of selected email are changed.

View or print a User Guide PDF

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