Placing a Document on Hold

To prevent a Trading Partner from receiving a document you’ve sent, put the document on Hold. This makes the document unavailable.

To place a document on Hold the document must be Available. In addition, both the sender and receiver of the document must use Inovisworks.

Note: A document rule can also put a document on hold.

To put a document on hold

1	Click the Document Tracking tab.

2	Search for documents using the Basic, Advanced, or the Quick Search. For information about document searches, see “Searching for Documents” on page 37.

3	From the Document List page, select the Document ID of the Available document you need to place on Hold.

4	On the View Detail page, click Hold.

A message requests the status change confirmation.

5	Click Continue.

A check mark under the Result field shows the document is on hold.

6	Click Done and the Document List page opens.

View or print a User Guide PDF

© 2016 GXS, Inc.