Timeouts and Acknowledgement Status

Timeouts are time intervals defined by your company. The time intervals specify periods in which you expect to receive acknowledgements from trading partners. A typical timeout setting is 30 minutes.

Inovisworks activates timeouts when it processes your original documents and sets the original document’s acknowledgement status to Expected. The original document’s status changes during processing.

Example

You want FAs not received 6 minutes after the time the original document was sent to generate a Warning timeout. You want FAs not received 15 minutes after the time the original document was sent to generate a Violation timeout.

If the FA is...	The original document’s acknowledgement status changes from Expected to...
Not received within 6 minutes	Warning
Not received within 15 minutes	Violation
Received at any time	Received Accepted Rejected Accepted w Errors

See “Processing Flow and Acknowledgement Status” on page 64, “Transaction Acknowledgement Status” on page 65, and “Interchange Acknowledgement Status” on page 66.

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