Manually Acknowledging Original Documents

If you speak with trading partners and confirm they received the original documents you sent, you can manually acknowledge the original documents.

Note: If your FA reconciliation settings were updated, you might need to manually acknowledge some original documents.

To manually acknowledge original documents

1	Click the Document Tracking tab.

2	In the Level drop-down list, select Transaction. In Transaction Ack Status, select blank (all statuses).

3	Select a date range and other selection criteria > click Basic Search.

A list of documents display.

4	Click Manually Acknowledge.

5	Indicate if the acknowledgement was Accepted or Rejected, and describe why you are manually acknowledging the original transaction.

6	Click Submit.

The original document’s acknowledgement status changes to Accepted or Rejected.

View or print a User Guide PDF

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