Changing Deadlines Created by an Acknowledgement Monitor

You can manually change deadlines that are created by an FA monitor configuration. After changing an FA deadline, Inovisworks removes the existing timeouts and updates the FA status for the monitor to Incomplete.

To change timeout settings created by an FA monitor

1	Click the Document Tracking tab.

2	In the Basic Search area, select values and perform a document search either at the interchange or transaction level > click Basic Search.

3	Perform the appropriate action:

If you search at this level...	Do this...
Interchange	4 Locate the document you want to view. 5 Click the Document ID. 6 In the Details column in the EDI Detail area on the View Detail page, click the link.
Transaction	7 Locate the document you want to view. 8 In the Details column on the Document List page, click the link.

The Transaction Details page opens.

9	At the top of the page, click Change FA Deadline.

The Change FA Deadlines page opens.

10	Type or select the:

Timeout Type—Warning or Violation.

Timeout Date/Time—Date and time for the new deadline.

Comments—Type comments about why the deadline is being changed.

11	Click Submit to create the new timeout deadline.

 

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