How can I find what caused my document to fail?

To find document errors

1	Click the Document Tracking tab.

The Basic Search page opens.

2	Search for documents using the Basic, Advanced, or the Quick Search. For information about document searches, see “Searching for Documents” on page 37.

3	From the Status list, select All Errors.

4	Type all needed information.

For field definitions, see “Basic Search Field Definitions” on page 39 or “Advanced Search Field Definitions” on page 41.

The Document List page lists all error documents, with the error description listed in the Status column. The Document ID, Doc Type, Sender, Receiver, Process Time, and ICN are also shown. For more information about the Document List page, see “Using the Document List” on page 49.

5	Click the Document ID of the document you need.

The Document Detail page opens graphically displaying the errors. For more information, see “Viewing Document Details” on page 52.

View or print a User Guide PDF

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