Resending an Outbound Document

For an Outbound document with a Comm-Error status, send the document back through Inovisworks to your Trading Partner.

Note: To resend several documents at the same time, see “Selecting Multiple Interchanges” on page 61.

To resend documents

1	Click the Document Tracking tab.

2	Search for documents using the Basic, Advanced, or the Quick Search. For information about document searches, see “Searching for Documents” on page 37.

3	From the Document List page, click the failed document’s ID.

4	From the Document Detail page, click Resend.

A message asks for resend confirmation.

5	Click Continue.

A check mark under the Result field shows the document was resent.

6	Click Done and the Document List page opens.

View or print a User Guide PDF

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