Reprocessing Documents

After correcting the errors that caused your document to fail processing, reprocess a document by placing it back in the queue.

Note: To reprocess several documents at the same time, see “Selecting Multiple Interchanges” on page 61.

To place a document back in the queue for reprocessing

1	Click the Document Tracking tab.

2	Search for documents with the status All Errors and Redirected using the Basic, Advanced, or the Quick Search. For information about document searches, see “Searching for Documents” on page 37.

3	From the Document List page, click the Document ID of the failed document needing reprocessing.

4	Make all corrections, and click Reprocess.

A message asks you to confirm reprocessing.

5	Click Continue.

A check mark under the Result field shows the document is in the queue.

6	Click Done and the Document List page opens.

Note: You can place more than one document in the queue at one time (see “Selecting Multiple Interchanges” on page 61).

View or print a User Guide PDF

© 2016 GXS, Inc.