Resetting a Forgotten Password

To reset a forgotten password

1	On the Inovisworks Login page, click Forgot Password?

2	Type your Login ID and email address. Click Continue.

3	Type your answer to the password question. Click Continue.

A message indicates an email has been sent so you can reset your password.

4	Click Continue.

5	Go to the email message from GXS and click the link.

Note: For security purposes, the link is only active for 30 minutes.

6	Type your answer to the password question. Click Continue.

7	Type a new password in the New Password and Confirm New Password fields. Click Change Password.

The Inovisworks Login page opens. You can use your new password to log on.

View or print a User Guide PDF

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